Privacy Policy

Last updated: 21 August 2026

1. Introduction

This Privacy Policy explains how Technical Training Academy Ltd collects, uses, stores, and protects your personal information when you use our website www.technicaltrainingacademy.co.uk (“the Website”) or interact with our training services.

By using the Website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal information: name, email address, phone number, job role, company name.
• Booking information: course selections, payment details (processed securely by third‑party providers).
• Technical data: IP address, browser type, device information, pages visited.
• Communication data: enquiries, emails, messages submitted through forms.

3. How We Use Your Information

We use your information to:

• Process course bookings and enquiries.
• Provide training services and customer support.
• Send important updates, confirmations, or administrative messages.
• Improve our website, services, and user experience.
• Send newsletters if you have opted in.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

• Contract: to deliver training services you have booked.
• Consent: for newsletters or optional communications.
• Legitimate interests: improving our services and website.
• Legal obligation: maintaining financial and tax records.

5. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

• Payment processors (for secure transactions).
• Training partners where necessary for course delivery.
• IT service providers who support our website and systems.
• Regulatory authorities if required by law.

6. Cookies

The Website may use cookies to improve functionality and user experience. You can control cookie settings through your browser.

7. Data Storage and Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

Personal data is stored securely and retained only as long as necessary for business, legal, or training purposes.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate information.
• Request deletion of your data (where legally permitted).
• Withdraw consent for marketing communications.
• Request data portability.

9. Third‑Party Links

The Website may contain links to external sites. We are not responsible for the privacy practices of third‑party websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on the Website.

11. Contact Information

For questions about this Privacy Policy or to make a data request, please contact:

Technical Training Academy Ltd
Email: info@technicaltrainingacademy.co.uk
Website: www.technicaltrainingacademy.co.uk